DFDC-POL-001 — Facility Rules & Regulations

By entering DFDC The Hague you agree to comply with the facility rules summarised below. The full document is available on request.

Access & Check-in

• Activate your access code on arrival; deactivate before departure.
• Failure to deactivate triggers the building alarm.
• Extend your code before it expires — repeated expiry violations may incur a fine of up to €250.
• Tailgating is strictly prohibited; authenticate individually at every access point.
• Carry valid government-issued photo ID at all times on site.
• Visitors without enrolled biometrics must be escorted at all times.

Conduct

• No alcohol, narcotics, firearms, weapons, flammable or hazardous materials.
• No smoking or vaping anywhere in or near the building (5 m from doors).
• No food or beverages in the data hall — use the break room.
• No photography or recording without prior written authorisation.
• Professional conduct is expected at all times.

Operational Standards

• Work only within your allocated rack(s) or cage(s).
• Install blanking panels in all empty rack unit spaces.
• Keep all containment doors closed at all times.
• Unpack equipment in the staging area only — no cardboard in the data hall.
• Maintain a clean workspace; non-compliance may incur remote-hands charges.
• All cabling must follow DFDC guidelines and not obstruct walkways or exits.

Deliveries

• Announce all deliveries in advance via the Access Portal.
• Loading bay access requires at least 72 hours’ notice.
• Dispose of packaging waste in the designated recycling bins.

Compliance & Enforcement

• Violations may result in warnings, fines (up to €250), access suspension, or permanent revocation.
• You are liable for any damage caused by your actions or negligence.

Contact: operations@dfdc.io  |  +31 (0)88-2700-202

DFDC-POL-002 — Safety Regulations

Please familiarise yourself with the safety information below before entering the facility. The full document is available on request.

General Safety

• Closed-toe footwear is mandatory in the data hall.
• Hearing protection is recommended for extended work (noise may exceed 75 dB).
• Use ESD wrist/heel straps when handling sensitive electronic equipment.
• Do not run, obstruct walkways, or tamper with any facility infrastructure.

Electrical Safety

• Only connect/disconnect equipment within your own racks using standard IEC connectors.
• Do not work on facility power distribution, PDUs, or circuit breakers.
• Report any electrical faults (sparking, burning smell) immediately.

Fire Safety

• The facility uses aspiration smoke detection and CEA 410 gaseous fire suppression.
• No open flames, combustible materials, or smoking inside or within 5 m of the building.
• Keep fire exits, extinguishers, and manual call points clear at all times.

In Case of Fire or Smoke

1. Alert — activate the nearest manual call point.
2. Inform — call DFDC operations: +31 (0)88-2700-202.
3. Evacuate — use the nearest marked exit. Do not use lifts.
4. Assemble — go to the assembly point: across from Moezel 5, next to the Shell EV Charger (Moezel 6).
5. Wait — do not re-enter until cleared by emergency services or DFDC.

Evacuation

• Exit routes are marked with illuminated signage — note the nearest exit on arrival.
• The sliding gate at Moezel 5 may be used as an emergency exit and is suitable for persons with reduced mobility.
• Do not stop for personal belongings. Do not re-enter for any reason.

First Aid & Medical Emergency

• Call 112 immediately, then notify DFDC operations.
• First aid kits are located at all main data hall and building entrances.
• An AED (defibrillator) is available in the customer break room.

Lone Worker Safety

• Outside business hours you will receive periodic automated safety check notifications.
• Respond promptly — failure to confirm within 15 minutes will trigger a follow-up; continued non-response deactivates access and engages the alarm.
• Keep your phone charged, know the nearest exit and first aid locations, and avoid high-risk solo activities.

Emergency Contacts

• Emergency Services: 112
• DFDC Operations (24/7): +31882700202
• Email: operations@dfdc.io

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